The Most Successful Sales Channel

Jul 12, 2023

Daniel Hale

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If you’re in sales, you know that connecting with potential customers can be a challenge. But did you know that the phone is one of the most successful sales channels? That’s right! According to the 2023 APAC Sales Trends Report, phone calls rank right below in-person meetings and above social media and email.

So, how can you get the most value from phone calls as a sales channel? Let’s break it down with some tips and insights from Aircall.

Firstly, using phone calls can help you keep track of customer data. By integrating your business phone with key business tools like your CRM or help desk, you can quickly access order info, customer details, and interaction history. This helps you get a sense of the problems your prospects and customers are navigating and how you can help. For example, you can integrate many VOIP systems with HubSpot to coach team members and improve their delivery through the value add of recording and replaying calls.

Secondly, investing in a modern cloud-based phone solution can allow you to sell anywhere. With features like international and local numbers, you can expand your global reach and speak to prospects wherever they are. And according to the same APAC Sales Trends Report, phone calls are the most effective way to close deals when it comes to remote selling. They allow you to build relationships with prospects and create a positive and memorable experience.

So, there you have it! By leveraging phone calls as a sales channel and investing in a modern cloud-based phone solution, you can get more visibility and value from your sales efforts.

 

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